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Onboarding

To begin with you will need to contact your Account Manager or RMC Support about purchasing and setting up the following:

  • SMS Sending Credits – SMS sending credits are required before you can send any SMS campaigns.

  • Sending Identity – The sending identity is the 'From' name of the SMS. You can setup more than one identity if you wish.
  • Short Code and Keyword – You will need a short code and keyword if you want recipients to be able to respond to you and opt-in or out from your SMS campaigns.
  • Auto-ConcatenationConcatenation – Activate concatenated SMS to avoid the standard SMS 160-character limit. RMC automatically splits long SMS messages into multiple SMS and adds concatenation header to each message so that it can be stitched together and delivered as one at receiver's mobile device.