Debugging Event Data

General Information

Debugger is a built-in tool that helps you view the requests sent from your website or mobile app. Debugger shows the request parameters as well as the missing parameters as a warning or error message.

RMC receives a great number of requests from your website or mobile app therefore we need to filter the requests you personally make from all other requests coming from visitors' browsers.

Methods for Debugging Event Data

To filter the requests you have two cookieID parameters which needs to be placed to every visitor to your website by RMC Javascript or userID/memberID. To learn your own cookieID you need view requests sent to RMC logging servers. To do this; open chrome and browse your website and open up the Developer Tools by hitting F12. Refresh the page.

Go to Network tab.
Write om.gif to filter requests.
Click on one of the om.gif requests.
Copy the OM.cookieID parameter value.
Login to app.visilabs.net, go to Administration > Debugger.
Select CookieID from the combo box, paste the cookie value, click “Apply Filter” and refresh the webpage.

The request is shown below:

To see the details click on the plus sign next to time of the request. If it is a request with no additional parameters, the details should be as shown below:

For special requests like product view, purchase, etc. you will see Warning and Error message displayed on the screen, as shown below:

Parent Topic: Event Data