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How SMS can improve your Retail Business

Create a New Engagement Channel

  • Use two-way SMS to allow users to opt-in to marketing channels – and then leverage it for cross-selling, lead nurturing and relationship building.

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  • Promote a special online sale or event to drive more traffic to your website.


Increase Foot Traffic and Offline Sales Sales 

  • Send limited time mobile coupons to increase sales and daily foot traffic with an SMS campaign that pushes a promotion valid in-stores only.
  • Create buzz around a new line or product launch. Send SMS messages that offer early bird access, a sneak peek, or a special discount. 
  • Encourage more traffic and increase offer redemptions during big shopping days of the year like Black Friday.


Increase Productivity and Cost Savings

  • Send order updates, in-stock notifications and delivery confirmations to let your customers know that you are on top of their business.
  • Automate multichannel workflows and drive cost savings by eliminating message redundancy across channels.



Use Cases in Travel and Hospitality Solutions 
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travel
travel

Instantly deliver time-sensitive promotions, travel updates and customer satisfaction.

Whether you need to alert customers on last-minute deals or important travel updates, SMS messaging helps you reach your customers quickly and efficiently even when they are on the move. RMC's SMS functionality provides a fast, effective and easy to use solution allowing you to reach more potential customers, keep in touch with existing ones and attract new travellers.

Instantly Reach Customers

Provide Travel Information:

  • Travel confirmation, itineraries and reminders
  • Information about upgrade opportunities
  • Departure information
  • Flight changes
  • Gate information
  • Boarding status
  • Alerts on delays, changes or cancellation
  • Lost baggage tracking
  • Provide information about weather, time differences, exchange rate, etc.


Send Marketing Messages:

  • Launch SMS campaigns to attract more customers.
  • Offer mobile coupons or notifications on last minute deals, promotions and special event details to your customers.
  • Offer the extra services of your hotel via SMS (SPA services, Restaurants, Golf Courses, etc) and increase your overall revenue.
  • Send special offers on extra hotel services.




Parent Topic: SMS