You can find the following topics on this page:
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Recommend is made up of separate solutions, covered in more details on the following pages:
- Email Recommend Playbooks – Recommend comes with built-in capabilities for triggered and hyper-targeted email campaigns. Get started today with out of the box lifecycle campaigns and templates, and deliver personalised product and content recommendations for each customer.
- Web Recommend Playbooks – Recommend come comes with pre-configured recommendation widgets that allows you to customise your shoppers' onsite experiences by offering additional products related to their preferences, browsing behaviour and past purchases. The same items can also be offered in email campaigns, ensuring a consistent experience.
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- Browse abandonment campaigns – Send known visitors who browse without adding anything in their cart an email to bring them back to your site to incentivise them to make a purchase. Recommend products and categories based on each visitors individual browsing history, and show recently viewed items (product or category) to motivate additional purchases.
- Cart abandonment campaigns – Encourage would-be customers to complete their purchase when they leave items in their shopping cart. Automatically send known visitors an email that includes the items they selected onsite and also recommend related items based on their selection to inspire further shopping.
- Post-purchase campaigns – Post-purchase emails provide a strong cross-sell opportunity. Include product recommendations triggered by the customer's purchase history to increase customer lifetime value.
- Replenishment campaigns – Trigger personalised replenishment emails based on each individual customer's purchasing cycle, and automatically remind them to repurchase products just before they run out. Increase customer lifetime value and increase your customer retention rates.
Enhance the Customer Experience Across Your Entire Web and Mobile Sites
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Here are a few examples of plug and play recommendations that our clients use across their web and mobile sites to aid product discovery, increase average order value and conversions:
- Home Page –Automatically showcase the most popular items across your store to inspire first time visitors with trending items as soon as they arrive. Or greet returning customers with products they have previously interacted with and shown an interest in, helping them to continue their shopping journey and complete the sale.
Sample Widgets: Trending now, Best sellers, Recently viewed, Recently viewed and featured recommendations.
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