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Warning

To Create a Target based Push Campaign you need to access tokens from your push message service provider. Please refer to the Developers Guide for more information or contact with RMC Support Team.

Warning

Please check your Visilabs iOS and Android SDKs are updated to the latest version. Please refer to the Developers Guide for detailed instructions how to update your SDK or contact with RMC Support Team.

 

 

 

 

 

  1. On your dashboard screen, choose Target icon - Image Removed - from the top navigation menu to move the Target section. 

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Choose Geofences - Image Removed - from the left Panel and please Click Allow - Image Removed -  on the  pop-up alert to share your location with RMC  application

  • To create your Geofence Zone, You have to start with click on New Definition button - Image Removed - .

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    Give name to your geofence zone, from the Description bar on top of the opened screen. 

    Click the Geofence icon - Image Removed - which has located top-middle of the map. 

    Choose your initial point. 

    Determine the radius of your geofence by simply dragging the pointer to desired place on the map. 

  • Click Save button - Image Removed - to save your geofence definition

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    Tip

    Geofence zone was successfully set up.

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    Note

    You need to configure Targeting Actions to send push messages.

    Click Targeting Actions button - Image Removed  -from the left panel to move Targetting Actions page 
  • Click on New Targetting Action button - Image Removed - to start generating a Push Notifications for your geofence zone. 

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    Give a name to your targeting action, something related with your geofence zone is recommended.
    Fill Pages to be Applied zone with a single star (*), to prevent page limitations when the action is triggered.
  • Choose the Type of the Targeting Action Form as Geofence from the scroll bar.

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    Choose your mobile platforms.
    Image or Text. Determine the type of your push message.

  • Enter your message detail as text.

    • Add Target URL to your push message to redirect the users onto your web page.  
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    There are two steps for using RMC Geofencing:

    Step 1: Setup Geofence - Draw a virtual perimeter around a real-world physical location that you would like to target.

    Step 2: Create Geofencing Campaign - Target your app users with relevant and engaging push notifications as they enter, exit or dwell within a predefined geofence.


    Warning

    In order for RMC to trigger notifications based on geofence data, your app must receive permission to collect background location from the user and must be configured to work with the RMC platform. For more details, see the RMC Developer's Guide (iOS and Android). Geofencing is available for RMC iOS and Android SDK's latest versions only.






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    Step 1: Setup Geofence
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    1.  Click Target in the top navigation menu, select Geofences from the left panel and click New Definition to create a new Geofence. 

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    Info

    When you are adding a Geofence for the first time, you will see a pop-up as shown below. Click Allow to share your location with the RMC platform.

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    Info

    In the Geofences management panel, you can view and search your previously created Geofences as well as create and import more Geofences.



    2.  Enter a Description for the new Geofence, click the Geofence iconImage Added located on the map, choose the location you would like to target, drag pointer to determine the Radius and click Save.


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    Import Geofences
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    You can also create Geofences by uploading a list of Geofences that you created outside of the RMC platform. Upload your list of Geofences via a CSV file.


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    Here's a breakdown of the information needed on the CSV:

    FieldDescription
    DescriptionThe name of the location

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    Latitude and LongitudeThe geographic coordinates for the geofence, formatted as decimal degrees.

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    RadiusThe geofence's radius in meters.

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    Info

    Once you have successfully uploaded your Geofences, you can select New Targeting Action to Create your Geofencing Campaign.

    Warning

    Here the data in the file is kept line by line.



    Step 2: Create Geofencing Campaign 
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    1. Go to Targeting Actions and click New Targeting Action to create a new Geofencing Campaign.


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    2.  Enter a Title (name) for your Targeting Action, put a single star (*) in the Pages to be Applied field to prevent page limitations when the action is triggered, choose Geofence as the Type of targeting action.


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    3.  Fill out the Properties section. Here is a breakdown of the information needed on the Properties section:


    FieldDescription
    PlatformsChoose the mobile platform (iOS or Android). You can select multiple platforms by clicking ctrl+shift.

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    Message TypeSelect the type of message (Image or Text).

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    Message TextMessage content for the push notifications. Your messages should be short and to the point.

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    Target URLAdd a Target URL to your push notifications to redirect your app users to a given website or landing page.

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    Campaign Tracking ParametersCampaign tracking in RMC lets you track how efficient your marketing campaign is bringing visitors to your website (visits, page views, etc.), how well these visitors convert and how much revenue they generate.

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    GeofencesChoose
    the geofence to be trigered from the Geofences list. 
    Choose the triger option as OnEnter, On Exit or Dwell
    Set tracking parameters for the campaigns that you want to send  
    from the previously created Geofences to determine the physical location you would like to target. You can send the same message to multiple locations. Click ctrl+shift to select multiple Geofences.

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    Trigger Event

    Geofencing notifications are only displayed when an app user triggers a specific geofence. If users don't trigger a particular geofence while the campaign runs, they will not receive the message. The different trigger options are:

    • Trigger on Enter: The notification will be sent immediately when a user goes within the geofence's radius.

    • Trigger on Exit: The notification will be sent immediately when a user leaves the geofence's radius.

    • Dwell: This option allows you to send the notification when a user has been in the geofence for a specified amount of time. For dwelling notifications an amount of time must be specified that a user must remain in the geofence before receiving the notification.

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    Send with ExvisitorID?

    YES should be selected when sending a request with an ExvisitorID (a specific user ID) for the user entering the geofence field.

    • Send to Last Used Known Token Only?: YES should be selected when the audience to be sent with ExvisitorID wants to be sent only to the last active token values of the user.


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    Choose the start date of your campaign(Valid From)
    Choose the end date of your campaign(Valid Through)
    Choose a Capping Type from the scroll down menu to show your message in a specific time interval. 

    Open Testing FormEnter exVisitorID (unique user ID) to test your Push Notification.

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    Set Tracking ParameterSet tracking parameter to report analytics on triggered messages.

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    Valid From

    Select the start date and time of your new campaign.

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    Valid ThroughSelect the end date and time of your new campaign.

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    Capping Type

    Capping Type is a feature that allows you to limit how many push notifications your app users will get in a given period

    • Visit: Select the maximum number of pushes to users during each visit.
    • Visitor: Select the maximum number of pushes to visitors.
    • Hourly: Select the maximum number of pushes to user on an hourly basis.
    • Daily: Select the maximum number of pushes to user on a daily basis.
    • Weekly: Select the maximum number of pushes to user on a weekly basis.
    • Monthly: Select the maximum number of pushes to user on a monthly basis.

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    Determine a Target Rule to limit your send list (send your campaign to specific users) 
    Logic operator between rulesYou can choose whether all behavioral conditions (Target Rules) must be met (AND) or at least one of the selected conditions (Rules) must be met (OR).

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    Target RulesSend Push Notifications based on multiple targeting rules like subscribers enrollment time, user segment, behaviour or define any rule of your choice with rule-based targeting.

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  • Click Save button - Image Removed - to save your Geofence Push Campaign



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    4. Click Save to record the changes.

    Tip

    Mission Complete! You now have created a Geofencing Notification for your app users entering/exiting the selected Geofence(s).


    Examples and Use Cases

    Best practices for using RMC Geofencing:


    Additional Information

    Please check the following pages for additional information:


    Parent Topic: Geofencing